What's costing your clinic every month
Patients don't stop coming because therapy isn't working. They stop because nobody showed them that it is.
- Patients quit before the plan of care ends
- No-shows and cancellations cost thousands a month
- The portal is a wall of text nobody opens twice
- Progress lives in your notes, not in their head
- Week three is where most people disappear
Two minutes for you. A reason to come back for them.
No new EMR. No portal. One short entry after each visit, and the patient gets a text.
Chart in two minutes
After the visit, open the patient and tap through pain, function, mobility, strength, and home program. Pick the tips they should get. Save.
- 0 to 10 scales, one tap each
- Injury-specific measures by body region
- Clinician-only notes stay private
The text goes out
The patient gets one line and a link. The link is a long random token that expires. Nothing about their body is in the message.
- Twilio, BAA signed
- STOP handling built in
- Every send is audit-logged
The patient sees the climb
The page opens on their phone. The headline says how they're doing compared to last week. The chart goes up. The tips are the ones you chose.
- 6th-grade reading level
- Bad weeks handled without discouraging them
- No diagnosis language, no medical advice
You keep control
What counts as "better," how a plateau is shown, and when to nudge a call back to the clinic. Set once per clinic, applied to every patient.
- Per-clinic scoring rules
- Per-specialty field sets
- One dashboard for the whole practice
Fewer no-shows. Fuller plans of care.
Patients see the climb
A rising chart and one plain sentence beat a wall of clinical notes. People stick with what they can see working.
Two minutes, not twenty
Scales and radio buttons. No typing unless you want to. Built with a working PT so it fits the visit, not the other way around.
HIPAA from day one
Texts carry no health information. Patient data lives only in BAA-covered services. Audit logs, MFA, encryption. Not add-ons.
From visit to text in three steps
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Add the patient once
Name, mobile number, consent to text, problem area. Thirty seconds.
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File an entry after each visit
Pain, function, mobility, strength, home program. Pick the tips you want them to get. Save.
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The patient gets a text
"Your UpChart progress report is ready." The link opens a page that says how they're doing compared to last week.
Ice after exercise. 15 minutes, towel between ice and skin.
with Dr. Alvarez
Simple pricing for every physical therapy clinic
One flat monthly price. Unlimited patients and unlimited texts on every plan.
Solo
- 1 clinician
- Unlimited patients
- Unlimited progress texts
- Progress page and tips library
- Email support
Clinic
- Up to 6 clinicians
- Everything in Solo
- Clinic-wide dashboard
- No-show and plateau alerts
- Onboarding call with a PT
Group
- Multiple locations
- Everything in Clinic
- Custom field sets per specialty
- Priority support
- Signed BAA and security review
Questions clinics ask first
Is UpChart HIPAA compliant?
UpChart is a business associate to your clinic. We sign a BAA with you, and we hold BAAs with every service that touches patient data. Texts contain no health information, only a link with an expiring token.
Does it replace my EMR?
No. Your EMR is for billing and the legal record. UpChart is the two-minute layer that turns a visit into something the patient can see and understand.
What does the patient actually receive?
A text that says their progress report is ready, with a link. The page shows a headline like "You're doing better than last week," a rising chart, the tips you picked, and their next appointment.
What if a patient has a bad week?
The page tells the truth without discouraging them. The headline and tips change based on rules we set with your clinicians. A plateau is shown as a plateau, with context.
How do patients opt in and out?
Consent is captured at intake and recorded on the patient record. Replying STOP to any text ends the messages immediately.
Who's behind it?
UpChart is built by Live Web Studios in North Jersey with a working physical therapist advising on every field and workflow.
See what your patients would see.
Open the demo dashboard, file an entry for a sample patient, and look at the page they'd get on their phone.
Open the dashboard →